GDPR Policy
At Stepork, we are committed to protecting your personal data and complying with applicable regulations, including the General Data Protection Regulation (GDPR). This policy explains how we collect, use and protect your personal information.
1. Data Controller
The controller of your personal data is: Stepork
Contact email: contact@stepork.com
2. Types of Data Collected
We collect the following information:
• Identification data: First name, last name, email address, phone number.
• Delivery data: Shipping address.
• Payment data: Information related to your payment method (processed through secure payment providers).
• Browsing data: Information about your use of our website (cookies, IP address, etc.).
3. Purposes of Processing
Your personal data is collected for the following purposes:
• Processing and managing your orders.
• Communication regarding the status of your orders.
• Improving our services and your user experience.
• Sending promotional offers and newsletters (if you have given your consent).
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
• Performance of a contract (order processing).
• Consent (sending newsletters and promotional offers).
• Legitimate interest (improving our services).
5. Data Retention Period
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with our legal obligations.
6. User Rights
In accordance with the GDPR, you have the following rights:
• Right of access: You may request access to your personal data.
• Right to rectification: You may request correction of inaccurate data.
• Right to erasure: You may request deletion of your data under certain conditions.
• Right to restriction of processing: You may request limitation of the processing of your data.
• Right to data portability: You may request to receive your data in a structured format.
• Right to object: You may object to receiving marketing communications.
To exercise these rights, please contact us at: contact@stepork.com
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure.
8. Data Transfers
We do not transfer your personal data outside the European Economic Area, unless this is necessary to process your order (for example, for delivery services).
9. Cookies
We use cookies to improve your experience on our website. You can manage your cookie preferences through your browser settings.
10. Policy Updates
We reserve the right to modify this policy at any time. Any changes will be published on this page.
11. Contact
We respond to all enquiries within 24 hours.
Business name: Stepork
Legal form: Sole trader
Phone number: +33 7 64 25 09 58
Email: contact@stepork.com
Physical address:
La Laudière, 37240 Bossée, France
SIREN: 501 722 433
SIRET: 501 722 433 00023
VAT number: Not subject to VAT
NAF / APE code: 4791B
Type of operation: Online sales
Business activity: Retail trade
Customer service hours: Monday to Friday from 8am to 6pm, closed Saturdays, Sundays and public holidays
Contact us: https://www.stepork.com/pages/contact
FAQ: https://www.stepork.com/pages/faq-stepork
Order tracking: https://www.stepork.com/apps/track123